Meet Our Staff

Our well qualified team can help you today!

View our Mission Statement >

Terry Rafih
Chairman & CEO
(519) 979-1900

Hello, I am Terry Rafih.

I have been in the automotive industry since 1985. I am quite proud of my many accomplishments, as well as my team of truly dedicated, trained professionals. We are ready to assist each and every client with nothing short of excellent customer service at all times. The automotive industry is not only my business, but also my passion. I am married and have four children. I work "EIGHT DAYS A WEEK," in order to maintain customer satisfaction beyond your expectations. I invite you to come see for yourself. If you would like to know more about me you may also browse my "RAFIH STYLE" magazine, which is available online.

"IF YOU'RE SATISFIED, TELL OTHERS... IF NOT, CALL TERRY RAFIH!"


Munawwar Ali
President of Rafih Automotive
(519) 979-1900
Zeyad Rafih
VP of Group Fixed Operations
10 Years
(519) 567-5566
zrafih
@rafihautogroup.com

Hamoody Rafih
VP of Group Sales Division
(519) 979-1900
Carolyn Jones
Chief Financial Officer
(519) 254-0538

Fred Francis
Director of Business Development
(519) 990-4138
Cathy Pratt
Director of Finance
13 Years
(519) 564-3989
cpratt
@rafihautogroup.com

Kelly Ingersoll
Manager Business Development Centre
9 years
(519) 254-4303
kingersoll
@rafihautogroup.com
Susan Williamson
Executive Assistant
(519) 254-4303
swilliamson
@rafihautogroup.com

Management

Mark Triembacher
General Manager
8 years
mark@eastway.toyota.ca
(519) 816-9992
Toll Free: (866) 660-9636
Geoff McKay
General Sales Manager
(519) 980-8445
Toll Free: (866) 660-9636
Albert Soufan
Pre-Owned Manager
8 years
asoufan@eastway.toyota.ca
(519) 995-0855
Toll Free: (866) 660-9636
Karen Conti
Finance Manager
7 years
kconti@eastway.toyota.ca
(519) 979-1900
Toll Free: (866) 660-9636
Christina Ourchane
Business Manager
4 years
courchane@lexusofwindsor.lexus.ca
(519) 979-1900
Toll Free: (866) 660-9636
Linda McFarlane
Controller
8 years
linda@windsormazda.com
(519) 735-2211
Toll Free: (866) 660-9636

Sales

Sean Matthews
Sales Associate
2 years
sean@lexusofwindsor.lexus.ca
(519) 979-1900
Toll Free: (866) 660-9636

Parts

Steve Christie
Parts Manager
18 years
schristie@eastway.toyota.ca
(519) 979-1900
Toll Free: (866) 660-9636

Service

Melanie Teskey
Service Manager
2 years
service@eastway.toyota.ca
(519) 979-1900
Toll Free: (866) 660-9636
Steve Amiot
Service Advisor Team Leader
2 years
samiot@eastway.toyota.ca
(519) 979-1900
Toll Free: (866) 660-9636
Jeff Tales
Service Advisor
5 years
servicej@eastway.toyota.ca
(519) 979-1900
Toll Free: (866) 660-9636
Sarah Campeau
Service Advisor
7 years
service1@eastway.toyota.ca
(519) 979-1900
Toll Free: (866) 660-9636
Norman Barnes
Service Shop Foreman
17 years
(519) 979-1900
Toll Free: (866) 660-9636
Bill Reeb
Service Technician
30 years
(519) 979-1900
Toll Free: (866) 660-9636

Administration

Melissa Nicodemo
Accounting
4 years
(519) 979-1900
Toll Free: (866) 660-9636
Bonnie Rice
Receptionist
18 years
reception@eastway.toyota.ca
(519) 979-1900
Toll Free: (866) 660-9636
Andrea Fera
Internet Specialist
5 years
afera@eastway.toyota.ca
(519) 990-2164
Julie Broderick
Client Care Representative
3 years
Phone:(519) 979-1900
Toll Free: (866) 660-9636
Sarah Ouellette
Client Care Representative
3 years
Phone:(519) 979-1900
Toll Free: (866) 660-9636
Fatin Haddad
Client Care Representative
1 year
Phone:(519) 979-1900
Toll Free: (866) 660-9636
Nicole Raseyer
Client Care Representative
1 year
Phone:(519) 979-1900
Toll Free: (866) 660-9636

Lexus of Windsor

9379 Tecumseh Rd East Windsor, ON N8R 1A1

Sales: (519) 979-1900

Parts/Service: (519) 979-1900

Sales

  • Monday - Thursday
  • 8:00AM - 8:00PM
  • Friday
  • 8:00AM - 6:00PM
  • Saturday
  • 9:00AM - 5:00PM
  • Sunday
  • Closed


Parts

  • Monday - Friday
  • 8:00AM - 5:00PM
  • Saturday
  • 8:00AM - 12:00PM
  • Sunday
  • Closed


Service

  • Monday - Friday
  • 7:30AM - 5:00PM
  • Saturday
  • 8:00AM - 12:00PM
  • Sunday
  • Closed




Visit Rafih Style Magazine Online ยป

9379 Tecumseh Rd East Windsor, ON N8R 1A1

Phone: (519) 979-1900 | Toll Free: (866) 660-9636

New & Used Lexus Car Dealership